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The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study

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Bibliographic Details
Main Authors: José, Bocoya-Maline, Manuel, Rey-Moreno, Arturo, Calvo-Mora
Format: Book
Language:English
Published: Springer 2023
Subjects:
EFQM
PLS
Online Access:https://link.springer.com/article/10.1007/s11846-023-00653-w
https://dlib.phenikaa-uni.edu.vn/handle/PNK/8374
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spelling oai:localhost:PNK-83742023-05-04T02:01:49Z The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study José, Bocoya-Maline Manuel, Rey-Moreno Arturo, Calvo-Mora EFQM PLS CC BY This study aims to analyse the relationships among the EFQM model, the knowledge management (KM) process and the corresponding results. It also seeks to analyse the predictive power of the phases of the KM process with regard to organisational results. The sample under study is composed of 113 Spanish organisations that feature some kind of Excellence Recognition System granted by the European Foundation for Quality Management (EFQM). This paper uses partial least squares (PLS) path modelling to test and validate the research model and the proposed hypotheses. In addition, thorough analyses are conducted to assess the model’s predictive performance. The results show that organisations that use the management framework proposed by the EFQM model implement the phases of the KM process efficiently. 2023-05-04T02:01:49Z 2023-05-04T02:01:49Z 2023 Book https://link.springer.com/article/10.1007/s11846-023-00653-w https://dlib.phenikaa-uni.edu.vn/handle/PNK/8374 en application/pdf Springer
institution Digital Phenikaa
collection Digital Phenikaa
language English
topic EFQM
PLS
spellingShingle EFQM
PLS
José, Bocoya-Maline
Manuel, Rey-Moreno
Arturo, Calvo-Mora
The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
description CC BY
format Book
author José, Bocoya-Maline
Manuel, Rey-Moreno
Arturo, Calvo-Mora
author_facet José, Bocoya-Maline
Manuel, Rey-Moreno
Arturo, Calvo-Mora
author_sort José, Bocoya-Maline
title The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
title_short The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
title_full The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
title_fullStr The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
title_full_unstemmed The EFQM excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
title_sort efqm excellence model, the knowledge management process and the corresponding results an explanatory and predictive study
publisher Springer
publishDate 2023
url https://link.springer.com/article/10.1007/s11846-023-00653-w
https://dlib.phenikaa-uni.edu.vn/handle/PNK/8374
_version_ 1764992808923430912
score 8.881002

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