Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization

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Main Authors: Francesco, Fasano, Tiziana La, Rocca
Format: Book
Language:English
Published: Springer 2023
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Online Access:https://link.springer.com/article/10.1007/s11187-023-00758-2
https://dlib.phenikaa-uni.edu.vn/handle/PNK/7912
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spelling oai:localhost:PNK-79122023-04-13T09:40:06Z Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization Francesco, Fasano Tiziana La, Rocca considerable factor in bank-firm relationships bank debt CC BY Noteworthy contributions have highlighted that human contact is a considerable factor in bank-firm relationships. It allows the acquisition of soft information, which alleviates information asymmetries and increases the use of bank debt. The advent of digital technologies in the information collection process open new horizons and change the role of personal contacts in bank-firm interactions, as entrepreneurs visit bank branches less frequently. This study uses a large sample of Italian SMEs from 2011 to 2020 and finds that the rapid increase and use of digital instruments have reduced the positive influence of physical closeness between banks and SMEs on the indebtedness levels. 2023-04-13T09:40:06Z 2023-04-13T09:40:06Z 2023 Book https://link.springer.com/article/10.1007/s11187-023-00758-2 https://dlib.phenikaa-uni.edu.vn/handle/PNK/7912 en application/pdf Springer
institution Digital Phenikaa
collection Digital Phenikaa
language English
topic considerable factor in bank-firm relationships
bank debt
spellingShingle considerable factor in bank-firm relationships
bank debt
Francesco, Fasano
Tiziana La, Rocca
Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization
description CC BY
format Book
author Francesco, Fasano
Tiziana La, Rocca
author_facet Francesco, Fasano
Tiziana La, Rocca
author_sort Francesco, Fasano
title Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization
title_short Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization
title_full Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization
title_fullStr Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization
title_full_unstemmed Does the bank-firm human relationship still matter for SMEs The game-changing role of digitalization
title_sort does the bank-firm human relationship still matter for smes the game-changing role of digitalization
publisher Springer
publishDate 2023
url https://link.springer.com/article/10.1007/s11187-023-00758-2
https://dlib.phenikaa-uni.edu.vn/handle/PNK/7912
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score 8.891145