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Conceptualizing Business Process Standardization: A Review and Synthesis

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Bibliographic Details
Main Authors: Kanika, Goel, Wasana, Bandara, Guy, Gable
Format: Book
Language:English
Published: Springer 2023
Subjects:
Business Process Standardization
Online Access:https://link.springer.com/article/10.1007/s41471-023-00158-y
https://dlib.phenikaa-uni.edu.vn/handle/PNK/7869
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spelling oai:localhost:PNK-78692023-04-13T02:35:18Z Conceptualizing Business Process Standardization: A Review and Synthesis Kanika, Goel Wasana, Bandara Guy, Gable Business Process Standardization CC BY ‘Business Process Standardization’ (BPS) is a practice intended to achieve consistency across underlying organizational processes, in support of service-delivery excellence and optimization of costs and benefits. Given the growing importance of BPS, there is need in both research and practice for clearer conceptual understanding of the notion. Following a systematic literature review approach, prior work on Business Process Standardization is synthesized and extended using tool-supported qualitative data analysis techniques, to derive an evidence-based, holistic conceptualization of BPS. We distil seven stages of BPS execution, propose a refined definition for BPS, and identify measures that gauge the several conceptual themes of BPS. The findings provide solid theoretical foundations, and practicable guidelines for future BPS researchers and practitioners. 2023-04-13T02:35:18Z 2023-04-13T02:35:18Z 2023 Book https://link.springer.com/article/10.1007/s41471-023-00158-y https://dlib.phenikaa-uni.edu.vn/handle/PNK/7869 en application/pdf Springer
institution Digital Phenikaa
collection Digital Phenikaa
language English
topic Business Process Standardization
spellingShingle Business Process Standardization
Kanika, Goel
Wasana, Bandara
Guy, Gable
Conceptualizing Business Process Standardization: A Review and Synthesis
description CC BY
format Book
author Kanika, Goel
Wasana, Bandara
Guy, Gable
author_facet Kanika, Goel
Wasana, Bandara
Guy, Gable
author_sort Kanika, Goel
title Conceptualizing Business Process Standardization: A Review and Synthesis
title_short Conceptualizing Business Process Standardization: A Review and Synthesis
title_full Conceptualizing Business Process Standardization: A Review and Synthesis
title_fullStr Conceptualizing Business Process Standardization: A Review and Synthesis
title_full_unstemmed Conceptualizing Business Process Standardization: A Review and Synthesis
title_sort conceptualizing business process standardization: a review and synthesis
publisher Springer
publishDate 2023
url https://link.springer.com/article/10.1007/s41471-023-00158-y
https://dlib.phenikaa-uni.edu.vn/handle/PNK/7869
_version_ 1763090280162000896
score 8.891145

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