User Experience + Artificial Intelligence

This work was supported by Politecnico di Milano. © The Editor(s) (if applicable) and The Author(s) 2025. This book is an open access publication.

Lưu vào:
Hiển thị chi tiết
Tác giả chính: Spallazzo, Davide, Sciannamè, Martina, Ceconello, Mauro
Định dạng: Sách
Ngôn ngữ:English
Nhà xuất bản: Springer 2025
Chủ đề:
Truy cập trực tuyến:https://link.springer.com/book/10.1007/978-3-031-77521-5
https://dlib.phenikaa-uni.edu.vn/handle/PNK/11840
Từ khóa: Thêm từ khóa
Không có từ khóa, Hãy là người đầu tiên đánh dấu biểu ghi này!
id oai:localhost:PNK-11840
record_format dspace
spelling oai:localhost:PNK-118402025-04-27T03:19:30Z User Experience + Artificial Intelligence Spallazzo, Davide Sciannamè, Martina Ceconello, Mauro machine learning capabilities AI-infused Systems This work was supported by Politecnico di Milano. © The Editor(s) (if applicable) and The Author(s) 2025. This book is an open access publication. This open access book addresses the thriving trend of embedding artificial intelligence (AI) and machine learning (ML) capabilities in products and services reaching the lay public, focusing on the user experience (UX) they prompt from a designerly perspective. It offers a UX evaluation method designed explicitly for AI-infused systems to answer one of the core problems affecting the relationship and interactions people have with such artefacts. The work investigates how people perceive and make sense of systems integrating AI capabilities, trying to understand how their meaning and significance can affect the experience of such products and what design challenges may arise. Given the fundamental premise that current UX methods cannot address AI-infused artefacts, it introduces the results of Meet-AI, a research project exploring specific ways to tackle these problems. The book then presents a comprehensive analysis of current UX methods, and a literature review focused on detecting possible gaps and the most suitable qualities to describe AI-infused systems, and summarizes the findings from all previous investigations into a UX evaluation scale: AIXE (AI user eXperience Evaluation). The book also portrays how the tool has been validated and expanded to become a more comprehensive method. It further describes how the scale has been applied to a comparative study of domestic smart speakers, and introduces a reversed interpretation of the outcomes, framing them as heuristics to inform the early phases of the design process and paving the way for future experimentations in the meta-design dimension. 2025-04-27T03:19:30Z 2025-04-27T03:19:30Z 2025 Book https://link.springer.com/book/10.1007/978-3-031-77521-5 https://dlib.phenikaa-uni.edu.vn/handle/PNK/11840 en application/pdf Springer
institution Digital Phenikaa
collection Digital Phenikaa
language English
topic machine learning capabilities
AI-infused Systems
spellingShingle machine learning capabilities
AI-infused Systems
Spallazzo, Davide
Sciannamè, Martina
Ceconello, Mauro
User Experience + Artificial Intelligence
description This work was supported by Politecnico di Milano. © The Editor(s) (if applicable) and The Author(s) 2025. This book is an open access publication.
format Book
author Spallazzo, Davide
Sciannamè, Martina
Ceconello, Mauro
author_facet Spallazzo, Davide
Sciannamè, Martina
Ceconello, Mauro
author_sort Spallazzo, Davide
title User Experience + Artificial Intelligence
title_short User Experience + Artificial Intelligence
title_full User Experience + Artificial Intelligence
title_fullStr User Experience + Artificial Intelligence
title_full_unstemmed User Experience + Artificial Intelligence
title_sort user experience + artificial intelligence
publisher Springer
publishDate 2025
url https://link.springer.com/book/10.1007/978-3-031-77521-5
https://dlib.phenikaa-uni.edu.vn/handle/PNK/11840
_version_ 1830585004791431168
score 8.893527