Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Boston; Massachusetts: Harvard Business School Press.
Trích dẫn theo kiểu ChicagoKaplan, Robert S., and David P. Norton. The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston; Massachusetts: Harvard Business School Press, 2001.
Trích dẫn MLAKaplan, Robert S., and David P. Norton. The Strategy-focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston; Massachusetts: Harvard Business School Press, 2001.
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