APA Citation

Ismael, D., Lawrence, P. C., & Rao, A. (1996). Total quality management: A cross functional perspective. New York: Wiley.

Chicago Style Citation

Ismael, Dambolena, P. Carr Lawrence, and Ashok Rao. Total Quality Management: A Cross Functional Perspective. New York: Wiley, 1996.

MLA Citation

Ismael, Dambolena, P. Carr Lawrence, and Ashok Rao. Total Quality Management: A Cross Functional Perspective. New York: Wiley, 1996.

Warning: These citations may not always be 100% accurate.